Healthcare Assistants


Our healthcare assistants (HCAs) make a valuable contribution to the delivery of high quality care to our patients.  Full training for the role is provided and there are opportunities to progress your career further through a range of apprenticeships and vocational qualifications.

HCAs work in all areas of the hospital – inpatient wards, outpatients, endoscopy and specialist areas including critical care, the emergency department and the day case unit. Your role may vary slightly in different clinical areas but generally you will be assisting patients with their personal care, mobility, going to the toilet, helping them to eat and drink, completing menus and making beds. Technical skills are also required such as using a hoist and completing observations, including blood pressure, heart rate and temperature, and full training is provided.

You will have the opportunity to learn extended skills including cannulation, venepuncture and recording ECGs. Good communication is essential and you will be expected to work as part of a multidisciplinary team. Maintaining accurate documentation is another vital part of the role.

Most clinical areas follow a shift pattern, generally 12.5 hours long. You will need to be flexible and be able to work nights, weekends and bank holidays. Part-time work is also available, minimum hours per week is usually 23. If you are studying or need to have flexible working to suit you can join us via the nurse bank through our temporary staffing office. You will still have the same training and opportunities as regular staff but can choose the shifts you want to work (we will do our best to accommodate all requests).

You will need a good standard of numeracy and literacy, as well as basic computer skills. Previous experience in care is desirable but not essential as full training will be provided.

A caring nature and evidence of having the ‘6C’s’ is essential:

  • Care
  • Compassion
  • Competence
  • Communication
  • Courage
  • Commitment.

 Care Certificate

If you are new to care, you will be required to complete all 15 standards of the Care Certificate during your probationary period. The qualification aims to equip support workers with the knowledge and skills which they need to provide safe, compassionate care.  After this, we have a range of apprenticeships and vocational qualifications you can study for. Find out more about the Care Certificate here: https://www.skillsforcare.org.uk/Learning-development/inducting-staff/care-certificate/Care-Certificate.aspx

Apply for HCA roles here: (NHS Jobs – Poole Hospital)